Deposit and Final Payment
We tend to seek full payment up front due to the fragile and precarious nature of releasing and showing unique ideas prior to being paid. If you are happy to pay the full amount, please let us know. If full payment is not appropriate, then a minimum of 50%-75% is usually required. This is routine, and has unfortunately been born through necessity. The final balance is due towards completion of the project when the logo/website has been approved.
We can only secure this project into our schedule on receipt of the deposit. If there is any kind of delay at this point, other projects may take priority. This is not to pressure you in any way, it’s just so you know where you stand in terms of scheduling. Once deposit is received, We will forward on a receipt of the payment then be in touch with getting further information in preparation for the start of the project.
Payment Methods
Preferred methods include bank transfer or cash. If you have another method of payment you would like to use then please, by all means, suggest this.
BANK DETAILS - Matthew Pratt | Sort – 23-69-72 | Account – 29685074
PROBLEMS WITH PAYING? As this is a significant investment for you, please let us know if you have any concerns or problems paying the full amount at this time. We are very much open to finding an amicable payment solution if there are any difficulties.
Cancellation During the Project
If you choose to cancel the project midway through the project, where ideas and proposals have been submitted, refund of previous payment is not possible. However, depending on the work completed and overall budget, a portion of the funds ‘may’ be returned.
If we fall ill, or are unable to complete the project due to unforeseen circumstances, a portion of the overall budget will be returned. In most cases the complete amount will be refunded. If any works, so far completed, can be used for another designer to pick up, then a percentage will be refunded based on work completed or any other reasonable suggestion will be considered.
Naming
You take full responsibility for ensuring that the company/product/name is legally free/available before work is started. Should any legal issue arise with the naming after the project has been completed, no refunds are possible.
THE BIG SIGN-OFF
If you are unhappy about the progress of the project, feel we are not finding an appropriate angle, then please discuss this with us. We would encourage you to email us and arrange a time mutual convenient time talk in person or on the phone, We are very easy going and even easier to talk to.
It is crucial that we are both completely clear about the objectives and aims before commencing. Now is the time to be open with your thoughts, doubts and/or concerns.
Once you have signed or accepted the quote please scan or photograph and email back to: info@prattscreativemedia.uk or your account contact stated on page one.
Once you have signed and sent back this proposal, please arrange the first payment so that we can get started with the project. Until this payment is received, We cannot book your project in, and other jobs may take precedence in this time.
We thoroughly look forward to working with you on this project and very much appreciate you reaching out to us for your creative needs.
